• Glass bottles (e.g. wine bottles, schnapps bottles, drinking glasses)
• Weapons of any kind
• Drugs
• Animals of any kind (Except: Trained companion animals with appropriate identification and
  marking)
• Bengal fire and other fireworks
• Megaphones and vuvuzelas (noisy objects such as compressed air trumpets, rattles, drums)
• Digital single-lens reflex cameras with interchangeable lenses (exception: persons with
  corresponding accreditation)
• Laser pointer
• Suitcases, bags, rucksacks and opaque gym bags if larger than DIN A4
• Liquids such as full Tetra packs (except up to 0.5 litres), full drinking bottles (except PET
  up to 0.5 litres), canisters, cans
• Bulky items (e.g. cane umbrellas, walking sticks if not medically necessary, very large items)
  banner, tennis racket)
• Selfie sticks
• Video devices
• Gas spray cans
• Flags larger than A2
• Means of transport such as scooters, skateboards
• For other objects, a ban may also be issued in individual cases. (e.g. very
  large rivets on clothing, etc.) A sense of proportion must always be applied here.

You can find all information about travelling here here.

The constantly updated player lists can be found here.

You can find the detailed programme of the MSC Hamburg Ladies Open here here.

We ask you to follow the instructions of the court stewards. Spectators are requested to take or leave their seats before the start or after the end of a set or when the players change sides. The use of mobile phones/smartphones is not permitted in the stands. Photography with flash/artificial light sources is prohibited.

The info point on the west side of the stadium. The MSC Hamburg Ladies Open staff will be happy to answer your questions at any time.

You can find the general opening hours here.

The fixture list for the following day is usually finalised from 8 pm the day before. There may be changes to the fixtures at short notice.

The current fixture list is available online. Printed match schedules are also available at the ticket office and at the Info Point.

You can find a detailed overview of the start times and evening matches here here.

Yes, please remember to scan yourself at the exit when you leave the facility.

Pushchairs may be brought onto the course, but cannot be admitted to the stands for space reasons.

Lost property can be handed in and collected at the Info Point.

The nearest cash machine is about 100 metres to the left of the main entrance (Hamburger Sparkasse).

You will find the first aid station on the north side of the centre court at the entrance to Matchcourt 1.

Toilets can be found in the centre court area under the south stands and under the stands of court "M1". Barrier-free toilets can be found under the south stands.

In the interest of keeping the tournament grounds clean, we ask you to throw paper and drinking cups etc. into the waste bins or rubbish bins provided. We also ask you to separate your rubbish accordingly.

MatchMaker Sports GmbH will not provide any compensation in the event of match cancellations or loss of the ticket. MatchMaker Sports GmbH also accepts no liability for physical injury or damage to property.